Having Trouble? We’re here to help!

Because it’s a new semester, we know that some of you may have trouble with email accounts, Blackboard, and accessing our articles and databases. Here are some links to get you started.

To activate your email account if you are having difficulty logging in:

https://secure.kutztown.edu/authentication

Need Blackboard support? See this website for assistance:

http://d2.parature.com/ics/support/default.asp?deptID=809

Do you just need a little bit of refresher course on how to use the Blackboard features? See the Learning Technologies Center’s Blackboard Quickstart Guide:

http://www.kutztown.edu/library/instructional/quickstarts/blackboard/blackboard_quick_start_students.pdf

Need help accessing our databases? If you are on-campus, all you need to do is go to the library website and select Articles and Databases. From there, you can access all of our on-line collections.

Off-campus access requires your student identification number and an activated library account. If you have never checked out a library book, this means that your account may not be activated. Please see a staff member at our Circulation Desk to activate your account.

We wish you all the best in this new semester. Remember, if you need assistance, don’t hesitate to ask!

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